Terms & Conditions
- All orders are final once purchased, no refunds will be given.
- You will be not be able to change your order once submitted.
- We will not be responsible for mistakes made with your artwork, this includes incorrect bleed settings.
Outlined below are our full terms and conditions, we reserve the right to change these at any time.
"Consumer" is an individual or business ordering.
"Wild Print" means Wild Print also referred to as "we" or "us" in these terms and conditions.
"Force Majeure" means any cause affecting the performance by Wild Print of its obligations arising from acts, events, omissions, happenings or non-happenings beyond its reasonable control including (but not limited to) governmental regulations, unexpected machine failure, power shortages, snow or severe weather, courier error, fire, flood or any disaster or industrial dispute affecting a third party or act of God.
"Normal Working Hours" means 10am to 4pm on a Working Day.
"Working days" means Monday to Friday, excluding Bank or other Public holidays. It also does not include any other days where we are scheduled to close.
"Response Time" means the amount of time we aim to respond to your inquiry by. This is 4 working hours for any emails or faxes and 2 working days for letters.We cannot be held liable for any delays caused by responding later than these time periods.
All contracts of sale made by Wild Print shall be deemed to incorporate these terms and conditions, which shall prevail over any other terms from the party ("the Customer") with whom we are dealing. Cancellation of orders is not accepted once production has begun. This does not affect your statutory rights.
All orders are subject to acceptance and to availability of the goods ordered: Wild Print is entitled to refuse any order placed by you.
You undertake that:
all details you provide to us for the purpose of purchasing goods or services offered on our web site are correct.
Our preferred method of customer contact is email, if you think you are not receiving emails from us please check your spam folders. We cannot be held liable for delays to your order from emails not reaching a customer.
We reserve the right to send you promotional offers via email, mobile or post. If you do not wish to receive these offers please contact us to request removal from our mailing list. We will not share your personal data with any third party without your permission.
If we have to hold your order an email will be sent to you. We strongly advise you to regularly check your order status online and contact us immediately if your order is held to avoid delays.
Although we try to keep prices as accurate and up to date as possible sometimes errors do occur. If a price error has occurred we will inform you of this at the time of order.
Delivery, Title and Risk
Wild Print shall use reasonable endeavours to despatch goods within 5 working days, but does not accept liability for failure to deliver within the stated time. We are not liable for delays caused by the customer including by not limited to: incorrect artwork, delay in file approval etc. In no event shall you hold The Company liable for any direct, indirect consequential, incidental, special, punitive, or other damages whatsoever.
Wild Print does not accept liability for shortages or damage to deliveries unless the Customer notifies us of the shortage or damage in writing within 24hours of receipt of the delivery. If a consignment is found to be damaged please sign for the consignment as damaged. If you are unable to check the consignment please sign for the consignment as damaged. In order for us to resolve all the original packaging and the product(s) must be kept for at least 28 days from the date of delivery for inspection.
Delivery is deemed to take place when the goods are delivered to the Customer's nominated address, whereupon the risks of loss, breakage and all damage and all other risks shall pass to the Customer.
We will attempt delivery on 2 occasions. If the Customer cannot accept delivery for any reason after the delivery attempts have been made, Wild Print reserves the right to: store and insure the goods at the Customer's expense and risk or
sell the goods at the best price reasonably obtainable and refund the customer, less any storage, insurance and other necessary costs. re-arrange delivery, Wild Print may charge the Customer for the additional delivery costs incurred.
Upon delivery of the goods, the Customer will be asked to sign a Proof of Delivery to acknowledge safe receipt. It is the responsibility of the Customer to ensure that the number of packages delivered corresponds with the number stated on the delivery note. Where a discrepancy occurs or where there is evident damage to the packaging, this should be noted on the Proof of Delivery. We shall not be liable for discrepancies or damage evident on delivery where the Customer accepts delivery and signs the Proof of Delivery without amendment.
Delivery options in the cart will vary depending on delivery location. Customers are responsible for selecting the correct delivery location and method at the time of placing an order. Wild Print reserves the right to retain any shipment where inadequate postage has been paid.
Delivery addresses are defined as follows:
Any delivery addresses with the following postcodes are defined as 'Northern Ireland':
BT1, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT18, BT19, BT2, BT20, BT21, BT22, BT23, BT24, BT25, BT26, BT27, BT28, BT29, BT3, BT30, BT31, BT32, BT33, BT34, BT35, BT36, BT37, BT38, BT39, BT4, BT40, BT41, BT42, BT43, BT44, BT45, BT46, BT47, BT48, BT49, BT5, BT50, BT51, BT52, BT53, BT54, BT55, BT56, BT57, BT58, BT59, BT6, BT60, BT61, BT62, BT63, BT64, BT65, BT66, BT67, BT68, BT69, BT7, BT70, BT71, BT72, BT73, BT74, BT75, BT76, BT77, BT78, BT79, BT8, BT80, BT81, BT82, BT83, BT84, BT85, BT86, BT87, BT88, BT89, BT9, BT90, BT91, BT92, BT93, BT94, BT95, BT96, BT97, BT98 & BT99.
Any delivery addresses with the following postcodes are defined as 'Scottish Highlands':
AB10, AB11, AB12, AB13, AB14, AB15, AB16, AB17, AB18, AB19, AB20, AB21, AB22, AB23, AB24, AB25, AB26, AB27, AB28, AB29, AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB39, AB40, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56, AB57, AB58, AB59, AB60, AB61, AB62, AB63, AB64, AB65, AB66, AB67, AB68, AB69, AB70, AB71, AB72, AB73, AB74, AB75, AB76, AB77, AB78, AB79, AB80, AB81, AB82, AB83, AB84, AB85, AB86, AB87, AB88, AB89, AB90, AB91, AB92, AB93, AB94, AB95, AB96, AB97, AB98, AB99, DD10, DD11, DD8, DD9, HS1, HS10, HS11, HS12, HS13, HS14, HS15, HS16, HS17, HS18, HS19, HS2, HS20, HS21, HS22, HS23, HS24, HS25, HS26, HS27, HS28, HS29, HS3, HS30, HS31, HS32, HS33, HS34, HS35, HS36, HS37, HS38, HS39, HS4, HS40, HS41, HS42, HS43, HS44, HS45, HS46, HS47, HS48, HS49, HS5, HS50, HS51, HS52, HS53, HS54, HS55, HS56, HS57, HS58, HS59, HS6, HS60, HS61, HS62, HS63, HS64, HS65, HS66, HS67, HS68, HS69, HS7, HS70, HS71, HS72, HS73, HS74, HS75, HS76, HS77, HS78, HS79, HS8, HS80, HS81, HS82, HS83, HS84, HS85, HS86, HS87, HS88, HS89, HS9, HS90, HS91, HS92, HS93, HS94, HS95, HS96, HS97, HS98, HS99, IV1, IV10, IV11, IV12, IV13, IV14, IV15, IV16, IV17, IV18, IV19, IV2, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV29, IV3, IV30, IV31, IV32, IV36, IV37, IV38, IV39, IV4, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV5, IV50, IV51, IV52, IV53, IV54, IV55, IV56, IV6, IV63, IV7, IV8, IV9, KA27, KA28, KW1, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH49, PH50, ZE1, ZE10, ZE11, ZE12, ZE13, ZE14, ZE15, ZE16, ZE17, ZE18, ZE19, ZE2, ZE20, ZE21, ZE22, ZE23, ZE24, ZE25, ZE26, ZE27, ZE28, ZE29, ZE3, ZE30, ZE31, ZE32, ZE33, ZE34, ZE35, ZE36, ZE37, ZE38, ZE39, ZE4, ZE40, ZE41, ZE42, ZE43, ZE44, ZE45, ZE46, ZE47, ZE48, ZE49, ZE5, ZE50, ZE51, ZE52, ZE53, ZE54, ZE55, ZE56, ZE57, ZE58, ZE59, ZE6, ZE60, ZE61, ZE62, ZE63, ZE64, ZE65, ZE66, ZE67, ZE68, ZE69, ZE7, ZE70, ZE71, ZE72, ZE73, ZE74, ZE75, ZE76, ZE77, ZE78, ZE79, ZE8, ZE80, ZE81, ZE82, ZE83, ZE84, ZE85, ZE86, ZE87, ZE88, ZE89, ZE9, ZE90, ZE91, ZE92, ZE93, ZE94, ZE95, ZE96, ZE97, ZE98 & ZE99.
Any delivery addresses with the following postcodes are defined as 'UK Islands':
IM1, IM10, IM11, IM12, IM13, IM14, IM15, IM16, IM17, IM18, IM19, IM2, IM20, IM21, IM22, IM23, IM24, IM25, IM26, IM27, IM28, IM29, IM3, IM30, IM31, IM32, IM33, IM34, IM35, IM36, IM37, IM38, IM39, IM4, IM40, IM41, IM42, IM43, IM44, IM45, IM46, IM47, IM48, IM49, IM5, IM50, IM51, IM52, IM53, IM54, IM55, IM56, IM57, IM58, IM59, IM6, IM60, IM61, IM62, IM63, IM64, IM65, IM66, IM67, IM68, IM69, IM7, IM70, IM71, IM72, IM73, IM74, IM75, IM76, IM77, IM78, IM79, IM8, IM80, IM81, IM82, IM83, IM84, IM85, IM86, IM87, IM88, IM89, IM9, IM90, IM91, IM92, IM93, IM94, IM95, IM96, IM97, IM98, IM99, TR21, TR22, TR23, TR24 & TR25.
Orders that have the 'Economy Delivery' option chosen as the shipping option take between 5 and 10 working days to be delivered from the date of the order being ready to process. If the goods are required sooner than 10 working days from the date of the order we strongly recommend choosing a faster delivery service. Delivery upgrades can be added to your order at any time by contacting us.
If a Consumer receives an order and it is
faulty or damaged, in accordance with the Sale of Goods Act we can
refund if all of the following conditions are met:The Consumer follows
the procedures outlined previously.
The product or products do not comply with our product specifications or technical details.
Any faults or damage must have occurred before delivery was deemed to take place as outlined in.
Payment is due upfront when purchased via our website. Credit may be offered to regular customers at Wild Print's discretion.
Payment may be made by PayPal, Credit/Debit Card, Bank Transfer, Cash, Cheque or Voucher/Store Credit.
If you have a discount promotional code it is your full responsibility to ensure this is included in the relevant section during the order process. A promotional code or discount offer cannot be applied after you confirm your order.
All cancelled orders for custom made products will incur a cancellation charge. This will be charged at 25% to cover administration costs. In addition to this we will also charge for any production costs or other costs that have already been incurred. Orders where an Email Proof or Hard Copy proof have been sent, and the cancellation request is made immediately after these have been received, will also incur a cancellation fee of 25%.
Orders will only be cancelled on special agreement. Any orders already processed will not be cancelled.
Wild Print understands and will exercise its statutory right to interest under the Late Payment of Commercial Debts (Interest) Act 1998 if it is not paid according to agreed credit terms. Late payment fees and recovery costs may be added to your debt.
Print makes every effort to supply the goods as advertised but reserves
the right to supply the goods subject to minor variations in actual
dimensions and specifications stated. All orders will be produced using
the information provided by the customer at the time of order and we
will not be held responsible for any errors in order specifications
submitted by the customer.
A complete list of product specifications can be found online for each product. All products will be manufactured and produced in accordance with these specifications. By purchasing a product you agree to the product specifications and details, including manufacturing tolerances, unless agreed to otherwise in writing.
We will not be held liable for reprint charges if all of the following conditions are met:
You have not asked for a proof before ordering
You have submitted artwork that has not been created in accordance with our Technical Guide or Artwork Templates
The artwork has been printed correctly otherwise
Wild Print uses a highly automated printing procedure and we endeavour to check all artwork files if possible. We cannot be held liable for reprint charges or refunds where artwork of a low resolution or file size has been submitted to print.
For any business print products we shall be deemed to have fulfilled our contract by delivery of a quantity within 5% plus or minus of the quantity of printed goods ordered and you will be charged at the contract rate for the quantity delivered.
All content on this website, including but not limited to text, images, graphics, code are and copyright of Wild Print and are not be used under any circumstances without our written consent.
Any images submitted to us for print or any other purposes must not be used if you do not hold copyright to image, or if you do not have written consent from the copyright holder. In submitting the image to print you agree that full authorization for the reproduction and distribution of the image and hold full responsibility to any infringements of copyright of the image.
Wild Print reserves the right to use your images for advertising purposes but will not resell them under any circumstances.
Artwork, Design and Proofing
Artwork design costs quoted online are for up to one hour of design or for one initial design and two design amendments, whichever is first. Additional design costs will be charged at an hourly rate of £25.00 per hour + VAT and charges will be rounded to the nearest minute. The initial design period takes 1 working day though can take longer depending on the complexity of the design.
It is the responsibility of the customer to ensure the following information is correct before print.
Spelling, Grammar, typographical errors, telephone numbers, address details, layout of objects, images, text and colours.
It is your responsibility to check all items listed above and if provided on the attached proof(s). Any further changes beyond this stage, may result in extra charges or even full reprint charges.
All print ready files must be created in accordance with our technical guide. It is your responsibility to ensure that the technical specifications are met, failure to do so may result in additional charges and a delay to your print deadline. Any printing errors caused by failure to adhere to the technical guide will be at your expense. If in doubt please contact us before ordering.
Proofing of files can take up to 1 working day. Any changes to the initial proofs will be charged at an hourly rate of £25.00 per hour + VAT and charges will be rounded to the nearest 10 minutes.
Orders are only dispatched once the entire order has been completely processed, if you wish to have proofs for only some items we recommend placing these orders as separate orders as the proofing stage may cause a delay to the rest of the job.
By purchasing from this website or via email, you agree to the terms set out within this page and contract with Wild Print Ltd on its terms.